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Help

We are committed to your satisfaction and safety. If at any time you have any questions, you can always email us at support@athloscbd.com. We are committed to getting back to you within 24 hours.

Questions About My Order

  • What is the free shipping option?
    • For our free shipping option, we ship through USPS first class package. Upon confirming your order, you will receive a notification with tracking information.
  • How do I change or cancel my order?
    • Changes or cancellations to your order must be made prior to receiving shipping notification. If your order has already been shipped and you need to make a change to the order or cancel it, please contact us at support@athloscbd.com
  • What is your return policy?
    • We offer a 30-day satisfaction guarantee. If for whatever reason you are unsatisfied with our product, you can send it back and request a full refund. Since CBD affects everyone differently, we recommend you trying our products for at least 30 days to allow your body to adapt. If you are still not satisfied with our product, you can initiate a return process by reaching out to us at support@athloscbd.com 
  • Where do you ship?
    • Due to federal regulations on CBD, we are only able to ship within the United States.
  • How long will it take my order to arrive?
    • It depends on which shipping option you chose! If you selected the free-shipping option, then typical deliveries are made within 5-8 days. Please check your order history to see which shipping option you chose as delivery windows vary. If you believe your order has been lost, please contact us at support@athloscbd.com 
  • What if something is wrong with my order?
    • Your satisfaction is very important to us. If you believe there are issues with our product or if you have any concerns, please contact us immediately: support@athloscbd.com
  • What should I do if I think my order is lost in the mail?
    • You should receive a shipping notification once your order has been shipped. Please check your junk/spam folder for this email. 
    • If you have selected our free-shipping option and believe your order has been lost, then you can contact USPS customer service at 1 (800) 275-8777. Once contacting USPS. Athlos CBD is not responsible for lost packages.
  • What forms of payment do you accept?
    • At this time, we are only able to accept Mastercard, Visa, Discovery, and Paypal. Due to our processor, we are unable to accept AMEX at this time.

Other Questions

  • What does Athlos mean?
    • Athlos is the Greek word for feat, achievement, or contest. Whether pros or amateurs, our purpose is to help athletes push themselves physically and mentally further so they can compete harder.
  • Is Athlos CBD available in stores?
    • Not at this time. We believe that by offering our products do you directly, we can keep costs down and keep our prices as low as possible.
  • I would like to sell Athlos CBD products.
    • At this time, we do not offer wholesale purchasing of our products. In case we change our mind and you would like to be notified, please contact us at support@athloscbd.com